Rules for Parents

Dear Friends

Thank you for making the right choice by booking a trip to one of the best children’s centers in the Republic of Kazakhstan – the Republican Educational and Health Center (RUOC) "Baldauren". At our center, every child can strengthen their health, express themselves through various forms of creative, sports, or developmental activities, take part in diverse clubs and sections, and meet old friends while making new ones.

Rules for Parents

1. Parents (or legal guardians) of children sent to the center have the right to:

• review the Center’s Charter, the conditions of the child’s stay, the requirements for the child, and the content of the educational program in which the child will participate;

• protect the legal rights and interests of the child in case of receiving negative information from them;

• contact the Center’s administration or the founder with suggestions for improving the Center’s activities;

• send individual recommendations regarding the child’s development to the teaching coordinators.

2. Parents (or legal guardians) of children sent to the center are required to:

• inform the child about the requirements they must follow during their stay at the Center;

• teach the child self-care skills;

• teach the child basic sanitary and hygiene rules;

• provide the child with necessary clothing (seasonally appropriate) and footwear for the trip and stay at the Center;

• have the child undergo a medical examination no more than 10 days before departure;

• inform the group escort about the child’s individual characteristics;

• in the event of damage caused to the Center due to the child’s undisciplined behavior or actions, compensate for the cost of the damage.

When being sent to the Center, children and adolescents must review these rules and, if unable to follow them, decline the trip to the Center.

3. Recommended list of items necessary for the child:

• large bag for belongings;

• everyday clothing (2–3 sets);

• underwear (underpants, undershirts, etc.) sufficient to change every 2–3 days;

• tracksuit and closed-toe sports shoes;

• warm sweater or jacket (2–3 in winter);

• 5–6 pairs of socks (including warm ones in winter);

• dress clothes and shoes for festive events and discos;

• swimsuit (swim trunks) for the pool;

• headwear (hat, baseball cap, sun hat, etc.), scarf, gloves or mittens (winter, spring, autumn);

• comfortable everyday shoes; indoor slippers; shower flip-flops;

• jacket, windbreaker (other seasonal outerwear);

• other clothing according to weather and personal needs;

• personal hygiene items (toothpaste, toothbrush, soap, shampoo, washcloth, hair comb, nail scissors, bath towel, toilet paper – toothbrush and soap must be stored in individual sealed containers);

• during the school year: school supplies (notebooks, pens, pencils, drawing pad, watercolor paints, school uniform, PE uniform).

4. Parents (or legal guardians) are required to:

• provide the child with necessary clothing and footwear according to the season, as well as personal hygiene items;

• inform the Center about the child’s health status, behavioral characteristics, and individual intolerance to medications or food products;

• pick up the child if their continued stay at the center is impossible due to health reasons;

• compensate, in accordance with the procedures established by law, for damage caused to the center’s buildings, structures, equipment, inventory, and other property due to the child’s fault.

5. It is forbidden to independently take children out of the center’s premises.

6. Prohibited food items to be given to children:

• canned goods, sausages, fish, mushrooms, grilled chicken, cakes;

• carbonated drinks and dairy products (kefir, sour cream, cottage cheese, yogurt, etc.);

• instant foods (noodles, soups, etc.);

• late-season fruits and vegetables (watermelons, melons, plums, etc.);

• alcoholic beverages, as well as tobacco products, chewing gum, chips, crackers, hamburgers, hot dogs.

7. It is forbidden to bring or keep the following items:

• expensive or precious items;

• matches, lighters, candles, pyrotechnics;

• electric heating appliances (immersion heaters, hair dryers, kettles, etc.);

• sharp or pointed objects (razor blades, knives, dangerous scissors, tools, etc.);

• cigarettes, alcohol, narcotic substances.

Please check your children’s luggage before departure for prohibited items.

Dear Parents

The most challenging period for a child is the first week at the center. During this time, the child meets new friends, adjusts to the climate and new daily routine, and learns to manage without parents. Do not worry if the child does not manage to call home during this period.

To ensure the safety of mobile phones, children hand over their phones to their teaching coordinators (to be kept in a safe). Phones are returned to children during daytime rest (quiet hour), strictly on Mondays, Wednesdays, and Fridays.

The Center’s administration strongly advises that money be handed over to the teaching coordinators for safekeeping (to be kept in a safe) upon arrival at the center. Money will be given to the child upon request.

The Center’s administration recommends not giving children large sums of money, so as not to burden them with the task of deciding how to spend it.

A trip to "Baldauren" is a wonderful opportunity for your child to develop independence. Prepare them for the idea that you will not be around for a while, but that this will not stop them from having a fun and productive time.

Sincerely,
The Administration of the Republican Educational and Health Center (RUOC) "Baldauren", Balkhash